Data Recovery ProCameras record long clips in many pieces spread across the card. When the file table survives, the quick scan knows where every piece is. When it doesn't, the deep scan has to find the pieces by content, and long clips can come back incomplete.
That is why video is labelled Not checked: the app checks its structure, but it does not play the whole clip.
Things to try
- Try another playerOpen the file in QuickTime Player on a Mac or Media Player on Windows, then in VLC (free). VLC often plays files that other players refuse.
- Check the file sizeA clip that is much smaller than you expect is probably incomplete.
- Look for a named copyIf the same clip was also found by the quick scan, with its original name, use that one.
Data Recovery Pro doesn't repair damaged files.
If you paid and the files don't open
You can ask for your money back within 30 days. See refunds.
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