Data Recovery ProData Recovery Pro only calls a file intact once it has actually opened it, or checked every part of it.
| Intact | The whole file decoded without errors. JPEG, PNG, GIF, BMP, TIFF and WebP are decoded by the app; on a Mac, HEIC and camera RAW files are checked with macOS's own decoder. On Windows they stay Not checked for now (why). Word, Excel and PowerPoint files (.docx, .xlsx, .pptx), OpenDocument, Pages, Numbers, Keynote, EPUB and ZIP files are unpacked and every part's checksum compared. FLAC audio is checked frame by frame, and Ogg and Opus page by page. |
| Partly damaged | Decoding or a check failed part of the way through. A photo may show a grey or garbled band. Usually part of the file was overwritten, or the file was stored in pieces that the deep scan could not join. |
| Not checked | There is no full check for this kind of file. Video, PDF, older Office files, MP3, WAV, RAR and similar files get a check of their structure only. A file that fails it is marked Partly damaged; one that passes stays Not checked. It does not mean the file is broken. Files the deep scan can't recognise, such as plain text, are not checked at all. |
Partly damaged files are still recovered, with everything that is left, into a folder called Needs Checking. AI repair and enhance tools in many photo apps can often improve them. See what you can do with partly damaged photos.
Files that were never deleted are marked Not deleted. They are still on the card and you can copy them in Finder or File Explorer.
Previews
Previews are made from the recovered data itself, not from a thumbnail stored elsewhere. The preview shows the file you will get back.
Before you pay
You see every label before you are asked to pay. If files you recover after paying don't open, you can ask for your money back within 30 days. See refunds.
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