Data Recovery ProSteps
- Quit Data Recovery ProClose its window.
- Open Installed appsChoose Start › Settings › Apps › Installed apps. On Windows 10 it is called Apps & features. You can also use Control Panel › Programs and Features.
- Choose UninstallFind Data Recovery Pro in the list and choose Uninstall. Windows asks whether to allow the uninstaller to make changes. Click Yes.
- Decide about your dataThe uninstaller has a checkbox, Delete the application data. Leave it unticked to keep your purchases, saved scans and sign-in for next time. Tick it to remove them too.
- Click UninstallThe app, the card reader and the shortcuts are removed from your PC.
Where the app keeps its data
%APPDATA%\app.datarecoverypro.desktop | Receipts for the cards you paid for, the install ID, your sign-in, saved scan progress and the list of past recoveries. |
%LOCALAPPDATA%\app.datarecoverypro.desktop | Cache and temporary files. |
To open one, paste its path into the address bar of File Explorer and press Enter.
Other things to know
- Recovered files are not touched. They stay where you saved them, usually in your Pictures folder.
- Uninstalling does not delete your account. To do that, see delete your account.
- If you deleted the data and need a purchase back, sign in in the app with the email you paid with. Purchases can be restored while they are within their 7 days. Restore a purchase.
Related articles
Was this helpful?
If this didn't answer your question, tell us what you need and we'll reply by email.