Data Recovery ProThe quick scan usually takes seconds. The deep scan reads the whole card, so a large card in a slow reader can take a long time. A card full of bad areas can take longer still, because each failed read is retried.
Making it faster
- Use the computer's built-in SD slot or a USB 3 card reader. Older USB 2 readers are much slower.
- Connect the reader directly to the computer, not through a hub or a monitor.
- Keep the computer plugged in to power and stop it going to sleep while the scan runs.
Using the results while it scans
- Files appear as they are found, and you can preview them during the scan.
- You can stop the scan and review what it found so far.
- If you quit, the next scan of the same card picks up where it stopped.
If the progress doesn't move
If the percentage stays the same for a long time, the card may have a damaged area. Leave it running for a while. If it still doesn't move, stop the scan, review what was found, and contact support with the card's size, the percentage it stopped at and your app version.
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